Data Deletion

Open your Profile page in the dashboard and use “Delete account”. You will be shown what is about to be destroyed and asked to confirm. It happens immediately.

If you cannot sign in, ask through our contact form using the email address on the account, and we will do it for you.

Everything that identifies you: your email address, your Telegram account link, your username and name, and your sign-in identity. Your support tickets and their attachments. Your VPN account and its keys, including the record of it on the servers that carry your traffic — so your existing configuration stops working.

Your balance is zeroed and your access ends at the moment you confirm. This cannot be undone, and it cannot be reversed by signing up again: there is no way back to the account from the outside once the identifiers are gone.

What survives are records of a business, not facts about a person: we have to be able to reconcile a past payment with our payment providers, account for revenue we have already received, and keep the referral credit we have already paid out accountable.

• Your payment, order, subscription, balance and referral records.
• How your account was first created — through the bot or the website — and when it was created.
• How you first found us — the campaign, source, channel and placement that brought you here — and the stage you had reached with us.
• A log of the steps you took signing up and subscribing, and a separate log of the ad clicks and visits that led here.
• Which days you were active and how much data you used.
• If someone referred you, a link to their account.

All of this is detached from your name, email, Telegram id and sign-in identity.

We also strip the third-party payloads inside those records — provider webhook data, advertising click identifiers — because those are handles someone else could still resolve back to you. Where a click identifier cannot simply be removed, we replace it with a random one instead.

Deleting the email/password account you use to sign in has the same effect: we are told, and we run the same erasure automatically. If that is how you signed in, you do not need to do both.

Deleting your Telegram account does not: Telegram has no way to tell us an account was deleted, so nothing happens on our side. If you came to us through Telegram, use the “Delete account” button on your Profile page, or ask through our contact form.

This page describes how we honour a request to erase your data. You also have the right to ask what we hold and to receive a copy of it — our Privacy Policy explains how, and who to complain to if we get it wrong.